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1. How long does it take for me to receive my order? 

 = Products are delivered within 12 hours after the order is received in Dhaka. And within 24 hours throughout Bangladesh.

2. What is your return and exchange policy?

 = Return options are available at time of delivery. If you do not like the product you can immediately return to our delivery agent. (Only Applicable in Dhaka city)

3. How do I change my shipping address?

 = You can change shipping information inside My Accounts of the OfferTel.com.BD Dashboard.

4. How do I track the status of my order?

 = Order status are updated in the Dashboard. If you require quicker updates contact our helpline.

5. How do I receive customer support?

 = Customer support is available through Phone, Facebook / Whatsapp and Email.

6. Do you ship to my country?

 = We deliver to any location in Bangladesh.